General Product Warranty:
The parts furnished by Diesel Parts of America, "DPA" are warranted to be free from defects in material and workmanship under normal use and service for a period of TWENTY FOUR (24) MONTHS, 200,000 miles of operation for USA & Canada customers and TWELVE (12) MONTHS, 100,000 miles of operation for all other overseas customers, whichever comes first, from date of sale/invoice. This warranty applies to all owners in the chain of distribution, i.e. distributor, dealer, original owner, until the end of the respective periods of coverage and shall NOT apply to subsequent owners. This warranty does not apply to parts provided by DPA on a no charge basis. In no event shall this warranty extend beyond eighteen (24) months from date of manufacture. Proof of purchase is required for all claims.
The obligation of DPA under this warranty, statutory or otherwise, is limited to the replacement or repair of the parts, in our North Hollywood, CALIFORNIA facility.
Owner is responsible for the operation and maintenance of the engine as specified in the APPLICABLE O.E.M. OPERATION AND MAINTENCE MANUALS. Owner must give notice within (30) days of any suspected failure and before expiration of applicable warranty to be considered warrantable. Owner will provide alleged defective and associated parts for examination By DPA.If requested, owner must send all defective parts to our facilities in N. Hollywood, CA, freight prepaid for examination. DPA further reserves the right to examine any engine in which the parts are installed, "downtime" expenses and all business cost and losses resulting from a warrantable failure. OWNER MUST GET AUTHORIZATION FROM DPA WARRANTY DEPARTMENT IN ADVANCE BEFORE FORE SENDING PARTS UNDER WARRANTY CLAIM. Request must be made by completing and submitting our warranty form, available on our web site.
DPA is not responsible for failure resulting from owner or operator's abuse, neglect, such as but not limited to: operation without adequate coolant, fuel lubricants; over-fueling*; over-speeding; lack of maintenance of lubricating, coolant or air intake systems; improper storage, warm-up, run-in, using dirty diesel fuel or shut down practices. DPA is not responsible for failures resulting from improper repair or installation, for parts that have been altered or for parts not approved by DPA. DPA does not warrant parts supplied by DPA which bear the name and or trademark of another company. These parts are warranted by their manufacturers and not by DPA. THERE ARE NO WARRANTIES EXPRESSED, IMPLIED OR STATUTORY, FOR THE PARTS NAMED HEREIN BEFORE, MADE BY OR SOLD BY DPA OTHER THAN SET FORTH HEREIN.
Any unauthorized testing, tampering, evaluating, assessing, altering, gauging, repairing, by anyone except by DPA-authorized persons, will null and void this warranty. We neither assume nor authorize any other persons to assume for us any other liability in connection with our products. DPA SHALL NOT BE RESPOSNISLBE FOR ANY OTHER CONSEQUENTIAL DAMAGES OR CONTINGENT LIABILITES. Further, in no event shall DPA bear any responsibility for any damages, which exceed the then available aggregate coverage provided under the terms & conditions of this product liability policy.
Terms & Conditions:
All prices are FOB N. Hollywood, California, unless expressed otherwise by us. All orders are final and non-cancelable, after they are confirmed. No product can be returned, without written authorization issued by us. A return form may be completed and submitted. The RGA form is available on our website. A 20% restocking charge will be applied to all returned products. All prices are in U. S. Dollars only and subject to change without notice. All shipments are dispatched freight collect, unless agreed upon in advance. Orders of $25,000.00 or more of FUEL INJECTION PARTS ONLY, will be shipped freight prepaid, by carrier of our choice. Payment; All credit card payment will incur a 3% processing fee. We also accept wire transfersand for orders of $50,000.00 or more, Irrevocable Letter of Credit. Export packing is done at NO extra charge to our customers.